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Thumbnails not showing for large portion of photos
I'm having an issue with the web browser - like half of the images uploaded are not clickable, and appear as blank squares. I can confirm they are uploaded via the phone app, and the desktop client. ...
Hi! So I opened the link in Safari and it showed perfectly fine when logged out. When I logged into my account on the browser it shows the same exact error, half of them non-clickable blank squares. And when I switch to the list view (on both browsers), it doesn't show the 'error' files at all. I can access all the photos that are supposed to be there perfectly on the phone app, though.
Also, on the browser window, the bar that shows "Suggested from your activity) it shows some of the photos that are the ones not showing up in the grid. I can click on them from there. But in the grid, they don't exist.
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorHmm, that’s interesting.
When saying that you can access all files while logged out, do you mean that you’re accessing them via a shared link?
Are you the owner of this shared link, or was it sent to you by another user? Are you the only one encountering this behavior?
Also, can you take one extra step and test this via an incognito window on your web browser?
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