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Trying to view comments on PDF
Hello
I am working in a shared folder. I have synced it on my laptop. But when my mentor has added comments to my PDF I am unable to view them, it just says there are none there? There is plenty of space in the account. I have editor rights.
Any ideas of what I should do would be very much appreciated.
Thank you 🙂
11 Replies
- The comments are inside the PDF in the end she had to email it to me so I could view them.
- Walter
Dropbox Community Moderator
Hey Lucy Shine Strong , sorry to jump in here, but when you say the comments are inside the PDF, I'm assuming that your mentor is adding their comments through a 3rd party app and not directly on the Dropbox website - is that correct?
- Yes via a pdf editor
- Walter
Can they see their comments from their end on our website Lucy Shine Strong ?
- Yes, she shared her screen and I could see them. But when I opened the doc on my end I couldn’t see any. I tried numerous times.
- Walter
Have you considered using the Dropbox comments feature instead in that case, Lucy?
- I hadn’t thought of that. My mentor uses Dropbox with other people and does the same thing regularly. She didn’t understand why I couldn’t see the comments. I didn’t want to ask her to re-do all her work.
- Walter
In that case you can keep in mind for future use, Lucy.
Let us know if you need anything else in the meantime. - Is there no way to fix this issue then?
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