How can I turn off these prompts? I've gone through my notification settings on my desktop and online settings, and can't seem to turn off some of the Dropbox prompts that I'm continuing to get thru my desktop Dropbox notifications. These include: - try Dropbox Business - you can change how you store files you're not using regularly how can I get rid of these??

Completely agreed. I dont pay $120 year to see your stupid obnoxious advertisements. Stop this or provide opt-out immediately.

Hi out there. So its getting on a year now, and those promotional advertising notifications that create a red #1 like they're some sort of error are still happening and there's no way to disable them. I and many other people do not need or want yet another sneaky end run around the spam laws that prohibit unsolicited email. Which is what this is - since it's a "notification" not an email, there's no need to follow any laws about it and therefore no way to disable it. Like others, I pay a lot for Dropbox and appreciate it - but I do not appreciate underhanded marketing activity that I cannot escape. I disable virtually all notifications on my PC so I can maintain flow and concentration, and having a vendor bypass all of that work with no possible way for me to stop it just isn't right. thank you, Burt Smith

I get these annoying banners, whenever i click the dropbox icon. Where is the option to opt-out or disable in-app advertisement for ever?There is a dropbox.com website for stuff like this. Why is there a need to annoy paying users with additional advertisement?Is it not contrary to all your other advertisements and especially your mission: "Our mission is to design a more enlightened way of working" Is in-app advertisement part of the "enlightened way"? I surely hope not.Please disable in-app advertisements. I guess you got too many greedy people in your marketing team. The best option would probably be to get rid of these people who suggested in-app advertisement for paying customers, without providing an option to opt-out. Much better then losing paying customers, plus, you can keep your mission running.

Please stop your stupid screen grabs - I HATE IT. I dont care about upgrading dropbox - Only thing I am going to do is delete it, its the only obnoxious notification I get - and I run windows! Please turn it off, or let me turn it off for ever.

I second this request. I am paying annually for a business account and keep getting interrupted with chat requests and ad banners. This is NOT productive!

turn off Dropbox advertising prompts?

17 Replies

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Jay
Dropbox Community Moderator
7 years ago
Hi Lorelei, you can disable the notifications for the Dropbox app via your own OS settings, which will prevent all Dropbox notifications from appearing on your machine.

If you’re running Windows, this article might help. For Mac users, this article should assist.

Hope this helps!
Lorelei P.
Helpful | Level 6
7 years ago
okay, thanks, but I do need some of the functional notifications. It seems like the newest version of Dropbox has ramped up with a new set of notifications that weren't coming through before.
Jay
Dropbox Community Moderator
7 years ago
You should be able to close the notifications when they appear. Is there no option to do so?
Lorelei P.
Helpful | Level 6
7 years ago
Do you mean to "click them away" once they're on the desktop? Yes, I can do that. I posted this because I don't want them to appear, period. They're not part of the list that's in the Dropbox settings for notifications. They're some other layer of notifications that have started showing up once I updated.
I'll take a screenshot once something pops up, and post it here.
Jay
Dropbox Community Moderator
7 years ago
Currently it isn’t possible to disable those specific notifications that you’re seeing, since it isn’t in the list on the Dropbox site.

I can forward that suggestion to our dev team for their consideration in future.
leavemealone11
New member | Level 2
7 years ago
Please stop your stupid screen grabs - I HATE IT. I dont care about upgrading dropbox - Only thing I am going to do is delete it, its the only obnoxious notification I get - and I run windows! Please turn it off, or let me turn it off for ever.
FelixHH
New member | Level 2
7 years ago
I’ve just turned off ALL Dropbox notifications because the stupid app wouldn’t let me opt out of the Dropbox advertising notifications.
Ted G.
Collaborator | Level 8
6 years ago
Completely agreed. I dont pay $120 year to see your stupid obnoxious advertisements.

Stop this or provide opt-out immediately.
gbonehead
New member | Level 2
6 years ago
Hi out there.

So its getting on a year now, and those promotional advertising notifications that create a red #1 like they're some sort of error are still happening and there's no way to disable them.

I and many other people do not need or want yet another sneaky end run around the spam laws that prohibit unsolicited email. Which is what this is - since it's a "notification" not an email, there's no need to follow any laws about it and therefore no way to disable it.

Like others, I pay a lot for Dropbox and appreciate it - but I do not appreciate underhanded marketing activity that I cannot escape.

I disable virtually all notifications on my PC so I can maintain flow and concentration, and having a vendor bypass all of that work with no possible way for me to stop it just isn't right.

thank you,
Burt Smith
holsteto
New member | Level 2
5 years ago
I get these annoying banners, whenever i click the dropbox icon.

Where is the option to opt-out or disable in-app advertisement for ever?
There is a dropbox.com website for stuff like this. Why is there a need to annoy paying users with additional advertisement?
Is it not contrary to all your other advertisements and especially your mission:

"Our mission is to design a more enlightened way of working"

Is in-app advertisement part of the "enlightened way"? I surely hope not.
Please disable in-app advertisements.

I guess you got too many greedy people in your marketing team. The best option would probably be to get rid of these people who suggested in-app advertisement for paying customers, without providing an option to opt-out. Much better then losing paying customers, plus, you can keep your mission running.