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Eran116's avatar
Eran116
Explorer | Level 4
4 years ago

Users can download my video even if I disabled this option while sharing a link.

I'm pro user. I enabled the disable download option on my shared video but other shared users can also download this video. why?

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey paolocm24, if you open your post, you should see the entire thread, and previous steps. 

     

    If you try an incognito tab on your browser, and paste the link there do you have the option to download the content? 

  • Ken_At_POLIHIRE's avatar
    Ken_At_POLIHIRE
    New member | Level 2
    4 years ago

    I have this same issue. I've sent the file to three different addresses and they were all able to view and download the file. I have the Business Standard plan.

     

  • paolocm24's avatar
    paolocm24
    Explorer | Level 4
    4 years ago

    Dropbox don't work on their security permission, we already just switch to use O365 One Drive and Sharepoint.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi Ken_At_POLIHIRE, let's jump right into this! 

     

    Have you tried pasting the shared link on an incognito tab on your current browser, (while you're logged out of your Dropbox account) and checking the behavior on your end? 

     

    Can you then download the content of the link?

     

    Keep me posted! 

  • paolocm24's avatar
    paolocm24
    Explorer | Level 4
    4 years ago

    Yes it didn't work even on my colleagues laptop. The security is not working. False advertisement.

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