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alecot18's avatar
alecot18
Helpful | Level 5
3 years ago
Solved

Very slow opening files and folder

Hi everyone, I'm using Dropbox (firmware n. 166.3.2831) on my gaming laptop running Windows 11. Everything run smoothly until some days ago, when Dropbox suddenly became very slow when clicking to op...
desktop
windows
  • alecot18's avatar
    alecot18
    3 years ago
     if you have iCloud for Windows installed, try unistalling and re-installing it. In my case, the problem is solved.
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey G Pal, thanks for bringing this to our attention. 

 

Can you please let us know your device's exact OS version and the version and status of the Dropbox desktop app installed there as shown in your system tray?

 

Does the issue go away if you quit the desktop app by the way? Do you have any 3rd party apps that could also be monitoring your files as well? 

ray5640's avatar
ray5640
Explorer | Level 4
2 years ago
Hi I am experiencing the exactly same issue.

I do not have iCloud.

But it happens to me as well.
  • Glen64's avatar
    Glen64
    Explorer | Level 4
    2 years ago

    Hi

    I had this issue, Uninstall dropbox, then reinstall 'run as administrator' solved all my issues.

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