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mikemmerling's avatar
mikemmerling
Helpful | Level 6
4 years ago
Solved

Video file download issue

Having issue with downloading video files from shared link on Mac.  Example: File size 5.35GB, downloads to completion, but Quicktime says unable to open file, file not compatible.  Check file size i...
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  • mikemmerling's avatar
    mikemmerling
    4 years ago

    Hello Daphine,

     

    I was able to resolve my download issue.  I switched browsers.

     

    Thank you,

    Mike

mikemmerling's avatar
mikemmerling
Helpful | Level 6
4 years ago

Hello Daphine,

 

I was able to resolve my download issue.  I switched browsers.

 

Thank you,

Mike

Daphne's avatar
Daphne
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago
I'm glad to hear that helped mikemmerling!

If there's anything else that I can help with, please don't hesitate to give me a shout here. 😀

Hope you have a great week ahead!

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