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Verdad's avatar
Verdad
New member | Level 2
4 years ago

Video upload quality is bad

Every time I upload a video from my iphone to Dropbox the quality is awful. Although the videos look perfect on my iphone12, once uploaded to my Dropbox, the image is glitchy. The file is glitchy on ...
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Larry8369's avatar
Larry8369
Explorer | Level 4
3 years ago

Cleared the cache. did nothing.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

So,  is the issue resolved or no Larry8369? 

 

If not, you can reach out to our support team for further assistance with device and account specific information.

  • Larry8369's avatar
    Larry8369
    Explorer | Level 4
    3 years ago
    Like I said, the quality of the video was good when last I looked. It was the first time it looked that good. This was before I cleared cache. Just looked again and it seems fine. So to answer your question, is the problem resolved? I honestly don’t know! There is no explanation for the anomaly. But close it out and l’ll complain again if it returns. Thank you

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