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Verdad's avatar
Verdad
New member | Level 2
4 years ago

Video upload quality is bad

Every time I upload a video from my iphone to Dropbox the quality is awful. Although the videos look perfect on my iphone12, once uploaded to my Dropbox, the image is glitchy. The file is glitchy on ...
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Dylanlauder's avatar
Dylanlauder
Explorer | Level 3
3 years ago
Thanks, I just cleared my cache but I’m not sure if it will really fix the problem I’m having. For my specific situation I am sending a folder of videos to a friend. From his side, they are also bad quality and when he saves/downloads them, they are still bad quality.
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for clarifying your way of sharing/uploading the files, Dylan.

 

If you upload them to your Dropbox, do the previews look okay on your end?

  • Dylanlauder's avatar
    Dylanlauder
    Explorer | Level 3
    3 years ago
    Thanks for responding. But no they don’t look good on my end. They are the same on both ends. And it’s only after I upload them that they turn poor quality.
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hmm, are you uploading them directly from the SD card?

     

    If you move or copy them to your computer first and then to Dropbox, how do they look?

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