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AgaFel's avatar
AgaFel
New member | Level 2
3 years ago

View and downloads videos on iOS (IPhone)

Hi! I added some videos from my PC to a Dropbox folder. Both the folder and the videos are visible in the iOS App and I can view the video (15min) on my IPhone. BUT only once! Next time when I want ...
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AgaFel's avatar
AgaFel
New member | Level 2
3 years ago
Okay, I deleted the cache, but the problem remains.
When using the website, I watch the full video, not only 4s. But when I download from the website to my IPhone , it again changes to a 4s video. But the size is as the full video.
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for the update, AgaFel.

 

Have you tried uninstalling and reinstalling the Dropbox app?

 

Just keep in mind that if you're on a Basic free account, and you already have 3 connected devices and you uninstall, you won't be able to sign in again after you reinstall, unless you remove a device.

About View, download, and export

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