Forum Discussion

Tdidi's avatar
Tdidi
New member | Level 2
5 years ago

"waiting for bolt.dropbox.com" message and I cannot download my photos to use?

I keep getting a message when I try to download any of the photos off of my shared dropbox folder. Why? How do I fix it? I need to download some of those photos pretty quickly and am so frustrated. I...
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HRodzPR's avatar
HRodzPR
New member | Level 2
4 years ago

This is very frustrating....I have tried everything on internet several browsers, check on antivirus, blockers, etc and still having issues.   What's going on??

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey HRodzPR, sorry to hear about this.

 

Could you clarify what actions you are taking when you notice this and, if possible, send us a screenshot so  that we can have a visual too?

  • chadron's avatar
    chadron
    New member | Level 2
    3 years ago

    In 2023,  I have the same problem. bolt.dropbox.com does not respond.

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hi chadron, could you try switching browsers to see if this helps?

      • GM_23's avatar
        GM_23
        New member | Level 2
        3 years ago

        same issue 

    • YoshiDBZ's avatar
      YoshiDBZ
      New member | Level 2
      3 years ago

      Hi There,

      I also have the exact same problem. Anybody found a solution to fix this?

      Thanks a lot

       

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hey YoshiDBZ, sorry to hear you're having issues with this.

         

        Do you happen to be running any security programs  such as antivirus or firewalls on your device(s)?

         

        If this persists after clearing your browser's cache or on another browser, I'd appreciate a screenshot too.

         

        Thanks!

    • Mhewitt's avatar
      Mhewitt
      New member | Level 2
      3 years ago

      Same problem here. Why is such a basic task so difficult? DropBox is meant to be this great sharing website. Load of sh*t if you ask me. Please try to get it sorted. Cheers.

      • sheri9801's avatar
        sheri9801
        Helpful | Level 5
        3 years ago

        Same issue!!  I've used Edge, Chrome, and IE. All the same message! Ughhhh

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