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Forum Discussion
rtonrhythm
3 years agoExplorer | Level 3
Wav file download transfers in at too high a level
Is there a level control on a download from dropbox. I can listen to a wave file on site but if I try to download it to my computer it comes in hot. It saturates the audio file into the red.
11 Replies
- Megan3 years ago
Dropbox Community Moderator
Hi rtonrhythm, did you try the steps my colleague Hannah provided above?
And if so, did you get the same results?
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