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Longreef's avatar
Longreef
New member | Level 2
8 years ago
Solved

What's the maximum size you can download from Dropbox?

Can someone advise the max file size for downloading from DropBox Office? i.e. the paid version? 

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  • Jane's avatar
    Jane
    8 years ago
    Hey there (Longreef), I’ll try to address your inquiry as much as I can, though please do let me know if I’m misunderstanding your request in any way. 
     
    You may keep in mind that you can download the contents of an entire Dropbox folder via dropbox.com, as long as both of the following are true:
     
    • The folder is less than 20 GB in total size
    • The folder has fewer than 10,000 total files
    From there, can you let me know what you’d like to ultimately achieve, in order to follow-up with you a bit more closely? Do you wish to download the files you’re creating/ modifying through the Dropbox Office Online integration by any chance? 
     
    Thanks in advance for talking the time to let me know of the specifics in regards to your initial question & I’m looking forward to hearing back from you on this discussion! 

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  • Riky92's avatar
    Riky92
    New member | Level 2
    5 years ago
    Rich: "When downloading files, there is no limit to their size."
    Yes, if you download a file from the website.
    Specifically, my individual file (not a folder) is 26.44GB large but the download stops once it reaches 20GB, resulting in a corrupt file on the computer.
    My plan: Dropbox Personal Plus
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    5 years ago

    Hi Riky92 

     

    Thats correct as per the information given as the marked solution.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    5 years ago
    Riky92 wrote:

    Specifically, my file is 26.44GB large but the download stops once it reaches 20GB ...

    Is that an individual file that you're downloading, or a folder with one or more files in it?

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    5 years ago
    Hey Riky92, if you have the desktop app installed, could you try syncing the file locally, instead of manually downloading it?

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