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PeterM3's avatar
PeterM3
New member | Level 2
5 months ago

Why do I only see parts of some documents when viewing on the Dropbox site?

When I upload a document onto dropbox and ty to view on the website I am only seeing a few sentences on a few pages. 

2 Replies

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hi PeterM3, thanks for bringing this to our attention.

    What type of documents are you uploading and then previewing on the Dropbox site?

    Are you uploading them to the site directly, or by adding files into your Dropbox folder?

    This will help me to assist further!

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hi PeterM3, just checking to see if you saw our last reply. 
    If you still need any help, feel free to reach out to us with the information we requested.
    If your issue has been solved, let us know what worked for you!

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