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Neriah's avatar
Neriah
New member | Level 2
3 years ago
Solved

aborted upload, now file missing but DB full

Some weeks ago I started uploading a file from an external harddrive to my DB, which turned out to be too big. DB offered me to buy more space with a free 7 day trial, which I decided to try out. The...
Delete
restore
upload
  • Walter's avatar
    Walter
    3 years ago

    Hi there Neriah, sorry to hear you're having issues with this.

     

    Can you please take a look at your account's homepage and your backups page and let us know what you find?

     

    If you can find the missing file, you could also try the events page as this is the place where all uploads, edits, and deletions are normally logged.

     

    Keep us posted anyhow!

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi there Neriah, sorry to hear you're having issues with this.

 

Can you please take a look at your account's homepage and your backups page and let us know what you find?

 

If you can find the missing file, you could also try the events page as this is the place where all uploads, edits, and deletions are normally logged.

 

Keep us posted anyhow!

Neriah's avatar
Neriah
New member | Level 2
3 years ago

Hi Walter,

 

Thanks very much for making me use the internet version of DB instead of the app. Apparently I don't get half the options in it that the web version offers... But perhaps that's just my phone 🙂 I found the file in the backups and managed to get rid of it. Thanks for replying and have a good day!

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