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Forum Discussion

Bill007's avatar
Bill007
Explorer | Level 4
4 years ago

Accessing file properties/details on image files stored on Dropbox

Hi,   I'm trying to edit the file properties/details on an image file stored on dropbox to add tags so I can search my collection for specific photo themes. However, some files I can do this but oth...
edit
Organize
Bill007's avatar
Bill007
Explorer | Level 4
3 years ago

 

Hi,

  I don't believe it relates to the OS system since when I copy the problematic files from the DropBox folder on the hard-drive to another location on the hard-drive it works. Its clearly something to do with the files being WITHIN the Dropbox folder. 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Bill007, could you try temporarily quitting the Dropbox desktop application and then edit the tag in Explorer?

 

In the 'General' tab in Properties, are the files marked as read-only?

  • Bill007's avatar
    Bill007
    Explorer | Level 4
    3 years ago

    Hi,

      I am trying this in File Explorer. They're not marked as Read Only & all Permissions for the file are "allowed" (e.g. Full control, Modify, Read & execute, Read, Write).

    Thanks Bill

     

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Did quitting the Dropbox desktop application make any difference when it comes to editing the tags?

      • Bill007's avatar
        Bill007
        Explorer | Level 4
        3 years ago

        Hi Jay,

          no, quitting the app doesn't help.

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