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Forum Discussion
Crazyplantlady666
3 years agoExplorer | Level 3
Accidentally Deleted Dropbox Vault
How can I get it back please. Support has been no help
5 Replies
- songcodes423 years agoExplorer | Level 4
Hi there,
Did you assign a trusted contact with your Dropbox Vault? If so, your trusted contact may still have a copy of your files when he/she downloaded the files on his/her end.
Hope this helps.
Thank you.
- SonyRob33 years agoNew member | Level 2
I can NOT believe there is no way to recover it? NO are you sure? are you really sure? are you really really sure? HOW IS THAT POSSIBLE WHEN IT CAN'T BE RECOVERED AND THE DATA IS GONE FOREVER. Wort feature EVER !
- Jay3 years ago
Dropbox Community Moderator
Hi Crazyplantlady666, the Dropbox Vault isn't backed up in the same manner as other features, so if the Vault is deleted, this means that the files are permanently deleted.
I'm sorry I can't be more helpful on this matter.
- Crazyplantlady6663 years agoExplorer | Level 3I am devastated. Is the vault backed up at all ??
- Mark3 years ago
Super User II
It is not possible to restore a deleted vault. Sorry.
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