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allenvor's avatar
allenvor
New member | Level 1
10 months ago

Accidentally deleted some documents, is there any way to recover them?

Yesterday I deleted some old Dropbox folders locally from my computer but somehow this also deleted my Documents folder from my Mac, which I had not actively uploaded or backed up to Dropbox in 4 yea...
Delete
File access
restore
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Thanks for checking, allenvor.

Can you check your "All files" page on dropbox.com, to see if you can find your Documents and Desktop folders there?

Also, on the computer you deleted the folders from, can you check if there's a "Files in Dropbox" or "My files in Dropbox" folder anywhere in finder?

allenvor's avatar
allenvor
New member | Level 1
10 months ago

HannahUnder All Files, I can see the folders but it takes me to my backups and there is nothing in them (like in the screenshot). I also cant find a Dropbox folder on my computer. I've sort of accepted that I won't be able to recover my files - let me know if you have any other ideas. Thanks!

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Hey allenvor, have you also checked the Trash folder on your Mac device, and there’s nothing there? 

    Do you see any “Files on my computer" or "Files in Dropbox” shortcuts on your local device that redirect you to your missing files?

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