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OziKris's avatar
OziKris
New member | Level 2
6 months ago
Solved

After Dropbox for teams trial I received an email about deletion of shared folders

I accepted a trial of a Team Dropbox. Now, that's over and I've decided not to proceed, but I'm being told that 6 of the 10 shared folders are about to be deleted. The thing is that all of those fo...
Delete
dropbox business
Shared Folders
  • Nancy's avatar
    Nancy
    6 months ago

    Hey OziKris​. I understand where this is coming from and want to reassure you that this affects only the folders included in the CSV file on the relevant communication.

    The reason you received this email is specifically because the content in question is owned by a deleted team. As a matter of fact, anyone who's impacted should've received or receive a similar notification.

    Other than that, when it comes to the rest of the shared folders in one's account, here are the scenarios to keep in mind:

    1. If you're the owner, the content will remain unaffected, unless you or any other member with "can edit" rights makes any changes. As far as the folders are concerned, they'll remain unaffected, unless you remove them permanently from your side.
    2. If you're a member with "can edit" or "can view" access, the owner has the ability to remove your access; should this ever happen, there is no notification triggered.
    3. When it comes to Dropbox Basic (free) users who exceed their storage quota, one needs to be alert of this article.

    Having said all that, let me know if you need help creating a copy for any of these folders you may want to keep, or downloading them locally on your device.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hey OziKris, thanks for joining our Community!

Can you first let us know more about the trial you joined? Did someone else invite you to the trial team? Or did you upgrade your own account?

Also, can you please send us a screenshot of the email you received about the deletions?

Just make sure to mask any personal info like emails, names, etc. before sending the screenshot.

Thanks in advance. 

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