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All folders and files gone after getting removed from Business team
My previous subscription was cancelled somehow and all my files don't show anymore and Dropbox got logged out from all accounts. But if I click a link to any of the files, they still work. This happe...
Yes. This is exactly what happened I believe. I checked my emails and I did receive a refund as well. I think the team admin removed me completely. My events page is completely blank just like the rest of my account. The only activity is "you added the app "Dropbox"
Walter
Dropbox Community Moderator
Dropbox Community ModeratorI see, thanks for confirming this for me humayunmiir
Have you tried getting in contact with your team's admin to see if they have your previous files by any chance?
- I can't. The have blocked me from all platforms. I can't communicate with them. Is there a way to restore my account?
- Nancy
Sorry to jump in, humayunmiir. I can’t guarantee there’s much that can be done in this case.
However, it may be worth opening a ticket with our support team directly. Please follow these exact steps to do this, and send me your ticket number here afterwards.
- Thanks Nancy. I am unable to submit a support ticket. The only two options I have are either chat with the automated bot or submit a request here in the community. Submitting a ticket is only an option for paid members, and I don't see a reason to get my subscription back unless I am assured all of my files and folders will be returned.
