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All My Data Disappeared :( ... Nothing in Trash, No Activity, No Events. Please Help!
I am a new Dropbox Business member (having signed up just a couple of weeks ago) and this morning I woke up and all of my data that was marked 'make available offline' was gone... I about had a heart...
Hi adamfinley
So whoever 2A is removed the access to those folders - the timings of that could be wrong as this is the time it syncs to Dropbox. That could be that they removed the folders from outside of the Dropbox directory. They need to replace them, or, via their own account, rejoin them and reinvite you. That should restore everything
In the meantime why dont you use your backups for whatever information you need?
Mark
Super User II
Super User IIHi adamfinley
So whoever 2A is removed the access to those folders - the timings of that could be wrong as this is the time it syncs to Dropbox. That could be that they removed the folders from outside of the Dropbox directory. They need to replace them, or, via their own account, rejoin them and reinvite you. That should restore everything
In the meantime why dont you use your backups for whatever information you need?
Update: so after getting a Dropbox Team member on the phone, the first thing he told me was that Dropbox had an open notification: "Do you want to save the master folder to the team dropbox, or your personal dropbox"... and I said, "select the team folder!"
... and as soon as he did that, all my data showed up instantly. I'm so happy...
But major suggestion to Dropbox: there's got to be a way to track what/when/how this happens. Or if there is, making it more obvious. Waking up to no data and nothing in the trash, no activity, no events... that is a serious fright!
Thanks for your help, Mark!
