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Forum Discussion

Lil7's avatar
Lil7
New member | Level 2
6 months ago

All my files and folders have disappeared from my MacBook Air.

All files and folders have disappeared from my account on laptop MacBook Air.  "deleted" is empty, so is "events".  This happened once before but everything reappeared.  This time it's been 2 weeks a...
Delete
desktop
restore
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hi there, Lil7, let's jump right into this! 

When was the last time you saw those files online when visiting your account?

Is it possible that you're signed into a different Dropbox account, hence you can't locate your content?

One more thing: are you able to locate your Dropbox folder locally on the device but it looks empty, or is it also missing? 

Keep me posted, and we'll take it from there!

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