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Forum Discussion

FLHowe's avatar
FLHowe
New member | Level 2
9 years ago

ALL MY FILES ARE MISSING!

I have not deleted anything, and every, single one of my file folders is empty. I had a LOT of important graphic design work in those folders and it is ALL GONE. How do I get it back? I did NOT delet...
Delete
restore
BenTan's avatar
BenTan
New member | Level 2
9 years ago

I'm missing huge amounts of work out of two folders with absolutely no explanation. I haven't deleted the files and haven't done anything out of the ordinary. I can search for the old folders when I use dropbox in my browser, however when I go to click on the files they say they've been deleted – of which I can't find them in the deleted files section.. This is HUGELY frustrating.


I'm completely screwed if this doesn't get resolved – has anyone else been suffering from this?

Mark's avatar
Mark
Icon for Super User II rankSuper User II
9 years ago
Have you followed JaneA's advice?
  • FLHowe1's avatar
    FLHowe1
    Helpful | Level 5
    9 years ago

    Did not work. Events does not show me deleting these files. Which I wouldn't have deleted them. It's ALL of my work. ALL of it. Obviously something DropBox did to my account because it would have been impossible for me to "accidentally" delete at least 100 files at the same time. 

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