Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Brads Blend 's avatar
Brads Blend
New member | Level 2
6 months ago

All of my files are missing? How did this happen?

I went into a folder of company artwork for 2 years, and the folders are empty?? about a dozen folders  Can someone help?  Did they get deleted by Dropbox?  Did someone get in unauthorized?      ...
restore
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hi @Brads Blend , thanks for bringing this to our attention.

Are you referring to files in a shared folder, a team folder, or a private folder on your Dropbox account?

Do you see any recent events or deleted files in order to restore the missing content?

This will help me to assist further!

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions