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Forum Discussion
STI2
9 months agoExplorer | Level 4
Allow us to resize the chat window. Also, my files have been deleted after 30 days. How?
Make the chat window to have ability to pop out and move to another screen if necessary. It's crazy to not have this capability when most chat windows allow resizing, pop-out, etc. so your reps and the customers can see what is being typed versus a tiny window that cannot be resized. This should have been done years ago, especially given you will NOT talk to anyone that isn't a paid business subscriber, no matter the reason. In my case my plan is all screwed up and i'm being charged $199 a year and my data gets deleted after 30 days?!? Also have a TBI and you guys have created so much difficulty just trying to get basic answers as to why and how this occurred.
Since you will not talk to customers even with the professional plan and the one higher, please fix the chat box so it can be moved out of the way and/or at least resizable within the app window at a minimum.
Thanks
12 Replies
- Mark9 months ago
Super User II
STI2 wrote:
you will NOT talk to anyone that isn't a paid business subscriber, no matter the reason
They will - support is available to ALL paying customers, however, if you are trying to do so today it wont work as its Monday through Friday only (note as its a bank holiday it may also be closed Monday).
STI2 wrote:
data gets deleted after 30 days?!?
It doesnt? I have data on mine which has been here for years and years.
What exactly is the issue so people can try and help.
- STI29 months agoExplorer | Level 4
oh one last comment. Get the dang BETA version off the Microsoft Store!
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