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Almost all files from Dropbox deleted automatically, how do I restore them?
Hello, i want to talk with someone from costumer support (not chatbots) because i noticed that all my files from dropbox are deleted. I now have only the folders but they are empty. I can t see the d...
Hi Tutaalin, let's jump right into this!
Since the files aren't in the deleted files page, can you check your events page?
The Events page at www.dropbox.com/events gives you an overview of all activity in your account including files events (adds/edits/deletes), as well as adding or removing shared folders.
You should be able to click on the blue hyperlink of the deletion, and restore them. Let me know the results. Thanks!
all of the files in one of my folders are missing. I checked the deleted files, searched the file names in the dropbox (might have been accidentally moved) still cannot find them and checked the log like you suggested. there were no deletion, but the files I added yesterday was in the log. when I opened the files it says "error opening the file".
you also said the reason we might not find is because it was permanently deleted. How do you permanently delete a file?
Mark
Super User II
Super User II
LK10 wrote:
you also said the reason we might not find is because it was permanently deleted. How do you permanently delete a file?
https://help.dropbox.com/delete-restore/delete-files
Once a file is deleted click on 'show deleted items' and THEN delete them a second time.
If this happens they do not show up in events lists etc. and they are not recoverable.
Once a file is deleted click on 'show deleted items' and THEN delete them a second time.
If this happens they do not show up in events lists etc. and they are not recoverable.
if I deleted it a 2nd time will it appear in the event list? The folder I mentions contains 100 to 150 jpg files.
