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Forum Discussion

Coachhomer's avatar
Coachhomer
New member | Level 2
2 months ago

Can’t get Dropbox to sync real time between Mac-book and iPad

If I make changes to the excel file on my Dropbox account and then go to my ipad and open the file through the Dropbox app, it is an older version. It even says that the file hasn’t been modified for...
edit
Mac
sync
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hey Coachhomer - sorry to hear about this.

Can you please let me know if you're able to see those changes/edits on the file if you log in from a web browser on your iPad instead of the Dropbox app?

Also, what is your device's  OS version and the version of the Dropbox app? Did you try clearing the app's cache since you first noticed this?

Let me know more and we'll take it from there. 

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