Want to know more about Dash? Check out how Amy uses Dropbox and Dash to make her day easier here! 

Forum Discussion

Coachhomer's avatar
Coachhomer
New member | Level 2
2 months ago

Can’t get Dropbox to sync real time between Mac-book and iPad

If I make changes to the excel file on my Dropbox account and then go to my ipad and open the file through the Dropbox app, it is an older version. It even says that the file hasn’t been modified for...
edit
Mac
sync
Coachhomer's avatar
Coachhomer
New member | Level 2
2 months ago

It just updated. Took 7 minutes. Is that typical?

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

It would depend on the size of the file, your internet connection and the amount of edits Coachhomer 

Are you noticing this only on this specific file or others as well? 

Have you tried another network perhaps?

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!