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dustinrwh's avatar
dustinrwh
Explorer | Level 3
3 years ago
Solved

Can I ask Dropbox to remove a sensitive file?

I accidentally shared a document with sensitive information to a company using DropBox. Is it possible to ask DropBox to remove the file? Thanks for your help!
Delete
  • Megan's avatar
    Megan
    3 years ago

    My apologies dustinrwh! 

     

    I thought you were talking about a shared link, but checking again it seems it was a File Request. In this case, I'm afraid there's nothing that we can do, in order to remove the content you've submitted. 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi dustinrwh, you should be able to delete the link following these steps. 

 

However, keep in mind that this would simply break the connection. If they managed to download the link's contents, they would still have access to it. 

dustinrwh's avatar
dustinrwh
Explorer | Level 3
3 years ago
The problem is I wasn’t given a link to the file I uploaded….
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    My apologies dustinrwh! 

     

    I thought you were talking about a shared link, but checking again it seems it was a File Request. In this case, I'm afraid there's nothing that we can do, in order to remove the content you've submitted. 

    • dustinrwh's avatar
      dustinrwh
      Explorer | Level 3
      3 years ago
      Got it. That’s what I was wondering. I’ve asked the company I submitted to to remove the file so I’ll wait to hear back (and pray nothing bad comes of it). Thank you!

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