Forum Discussion

jpthurston's avatar
jpthurston
Explorer | Level 4
2 years ago

Can I recover lost files after Dropbox update?

I use a Macbook pro and recently updated to Sonoma. I discovered a week after this update that Dropbox had stopped syncing after the update occurred. I mistakenly thought that my Time Machine backup ...
Dropbox Backup
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jpthurston's avatar
jpthurston
Explorer | Level 4
2 years ago

For future reference, how would I have told Dropbox when I installed not to erase those files? I wasn't prompted for it if I recall. Should I have renamed that folder to keep it from being overwritten?

 

Also is there a failsafe setting somewhere in Dropbox to have it notify me if my files have stopped syncing? I only noticed it had stopped when my camera uploads from my phone were no longer being downloaded to my local drive from the cloud. 

 

And this may be a Mac question, but do you have any idea why Time Machine completely ignores the Dropbox local files when it runs a backup?

jpthurston's avatar
jpthurston
Explorer | Level 4
2 years ago

I just wanted to post once more to share that I found a backup of my files. They were saved in 
/Users/[username]/Library/CloudStorage/Dropbox (1-27-24 2:11 PM)

 

I don't know what service causes this backup to occur, but whatever it is saved my bacon.

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