Forum Discussion

Toni12345678's avatar
Toni12345678
New member | Level 1
12 months ago

Can I recover my private files after my account was deleted by the Team admin?

My Dropbox account was linked to a Dropbox team account. Admin removed me from this team by deleting my account. Can my private files be recovered?  
account access
dropbox business
File access
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

Hey Toni12345678, thanks for joining us.

Let's see if there's something that can be done.

Can you ask the team admin to restore you to the team, to see if they're able to do so?

If they can restore you, that will also restore your private files.

Then, if you need to be removed from the team, they will need to convert your account to an individual one.

This will remove you from the team, but will keep your account and personal files.

Let me know how it goes.

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