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rebeccamac's avatar
rebeccamac
New member | Level 1
9 months ago
Solved

Can I restore a shared folder deleted more than 30 days ago if I'm on the Dropbox Professional plan?

Can I restore a shared folder after 30 days if I have the professional version but the owner does not?
Dropbox Pro
restore
Shared Folders
  • Walter's avatar
    Walter
    9 months ago

    Hi from me too rebeccamac - thanks for the additional information.

    Do you see any signs of the folder in question in your events page? 

rebeccamac's avatar
rebeccamac
New member | Level 1
9 months ago

To clarify, the owner deleted the file more than 30 days ago and now wants it back. They do not have the professional version, but I do. Because I shared the file, can I restore it? 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Hey rebeccamac, thanks for reaching out to us.

If you were the one that created and shared the folder and you're on the Dropbox Professional plan, you should be able to restore the folder, yes.

Do you see if it your deleted files page or your "shared" page here?

Let me know what you find.

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