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rebeccamac's avatar
rebeccamac
New member | Level 1
9 months ago
Solved

Can I restore a shared folder deleted more than 30 days ago if I'm on the Dropbox Professional plan?

Can I restore a shared folder after 30 days if I have the professional version but the owner does not?
Dropbox Pro
restore
Shared Folders
  • Walter's avatar
    Walter
    9 months ago

    Hi from me too rebeccamac - thanks for the additional information.

    Do you see any signs of the folder in question in your events page? 

rebeccamac's avatar
rebeccamac
New member | Level 1
9 months ago

Thank you for your reply.

I didn't create or share the original folder. I have created folders within the shared folder, but it's my understanding they are not "mine" only shared with me. (?)

I do not see the folder in deleted files or shared files. But I do see in Activity where I created a new folder within the shared folder and moved the files I'm looking for within the shared (not belonging to me) folder on January 1. That created folder is no longer there. It must have been subsequently moved by the owner. 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Hi from me too rebeccamac - thanks for the additional information.

Do you see any signs of the folder in question in your events page? 

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