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SM8866's avatar
SM8866
New member | Level 2
2 years ago
Solved

Can I restore permanently deleted files

Hello- a colleague sent me a dropbox link from a personal account to video files about a year ago. I never downloaded them and the colleague has since permamently deleted the files from his dropbox a...
  • Rich's avatar
    2 years ago

    SM8866 wrote:

    ... the colleague has since permamently deleted the files from his dropbox ... Do I (or does he) have any hope of being able to restore these files?


    No. Permanently deleted files are deleted permanently.

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