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KF9's avatar
KF9
New member | Level 2
2 years ago

Can I roll back my Dropbox account to 1-2 years ago with a specific subscription?

Hello! I moved files from Dropbox to Google Drive. I'm not sure exactly when I did this move; it was somewhere around 1-2 years ago. I realized this morning that some of the files never properly tran...
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Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago
KF9 wrote:

Is there any way to go back 1-2 years? Do I need a specific version of dropbox to do this?

Unfortunately there is no way to recover that far back. All recovery options only work if you are, at the time of deletion, a paid member and continue to be so. However, even if that was the case the longest recovery window Dropbox offers is 12 months. Therefore even if you had kept your paid account you wouldn't be able to recover that far back anyway. 

 

It isn't possible to upgrade now and get retroactive benefits. 

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