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g v.'s avatar
g v.
Collaborator | Level 10
6 years ago
Solved

can I trash Computer backup.dbx-backup?

Hi,  even though I chose not to backup my computer, I find three new files in my Dropbox: Computer backup.dbx-backup Passwords app.dbx-passwords Vault.dbx-vault Can I trash them without Dro...
Delete
  • Daphne's avatar
    Daphne
    6 years ago

    Thanks for the screenshot g v.!

     

    If you don't want to see these icons, you can delete them from the Dropbox folder. This won't affect the features themselves if you have them enabled or not already.

     

    Hope this helps!

Daphne's avatar
Daphne
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago

Sorry to hear about that mortiz!

 

Can you check your events page to see what happened there?

 

Also, where did you lose the folder from? Was it a file already within Dropbox, or was it a folder that you were backing up perhaps with the computer backup feature?

 

Let me know and we can go from there!

mortiz's avatar
mortiz
Explorer | Level 4
5 years ago

Hi Daphne !

 

Thanns for the response - the team already helped me and I got all my files back! I will suggest to maybe having something or a warning so users know not to delete that. I did it thinking it was a shortcut because it labeled down as "Features to try". 

 

Again, thanks for the reply and help!

  • Daphne's avatar
    Daphne
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago

    I'm very glad to hear that mortiz!

     

    Thanks for sharing your thoughts on this too, we appreciate all the feedback given. 

     

    If there's anything else that I can help with, don't hesitate to give me another nudge here. 😁

     

    Hope you have a great weekend ahead!

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