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KitsuneHeart's avatar
KitsuneHeart
New member | Level 2
1 month ago

Can no longer add album art to mp3s in the Dropbox folder

Operating System: Windows 11 Home Dropbox App Version: 239.4.8301 Question or Issue As of last night, I can no longer add album art to mp3s using the program mp3tag. I seem to be able to edi...
desktop
edit
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hi KitsuneHeart, thanks for messaging the Community!

Just for confirmation, as you said you uninstalled the Dropbox desktop application, could you try quitting the desktop app instead and then try editing the metadata to see if this helps?

Keep me updated with any progress!

  • KitsuneHeart's avatar
    KitsuneHeart
    New member | Level 2
    1 month ago

    Ah, forgot to put that on the list! Yes, I tried that. Just to be sure, I tried again a moment ago, even going into Task Manager to ensure all processes are ended. No luck.

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      1 month ago

      I use MP3tag and have tested it with an MP3 file in the Dropbox folder, and it allowed the file to be edited with no issue.

      Do you have any other music app open at the same time while editing the tags on the files?

      • KitsuneHeart's avatar
        KitsuneHeart
        New member | Level 2
        1 month ago

        Not as far as I can tell. My only music app is VLC, and that's not showing up in the task manager.

        I just tried uninstalling and reinstalling mp3tag, with no luck. I made sure to attempt an album art save before I reloaded my regular configuration, in case my configuration somehow messed something up, and I couldn't save. Reloaded config, still couldn't save. So it's not that install of mp3tag.

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