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Forum Discussion
Jeje23
5 months agoNew member | Level 2
Cannot delete an old folder from my file explorer
Windows 11 I have an old folder downloaded to my PC that i cannot delete. The folder was downloaded from a shared dropbox for a project and I've been since removed from the online version of the f...
Hannah
Dropbox Community Moderator
5 months agoHi there, Jeje23, thanks for letting us know about this.
Let's see what we can find; was this folder downloaded from the Dropbox website or was it synced through the Dropbox desktop app?
Is the Dropbox desktop app still installed and running on the computer?
And can you please send us a screenshot of both the error you're getting and the properties of the folder?
Thanks in advance!
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