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Forum Discussion
jennybo
2 years agoExplorer | Level 4
Cannot delete folder that was transferred to me when another user left the "Advanced" account.
Our plan is Dropbox Advanced (for a team of 12). When a team member left, their shared files were transferred to me to organize. Everything has been since deleted or copied elsewhere from these files...
Megan
Dropbox Community Moderator
2 years agoHey jennybo, sure thing!
Take your time, and let me know how things turn out.
If you still have trouble with this, just make sure to reply back with the screenshots that you mentioned in your previous response. Due to security and privacy reasons, we can't access your link, so if you could attach them here that'd be great.
jennybo
2 years agoExplorer | Level 4
Thank you for your help.
I found nothing shared in the thousands of folders and files I reviewed. Some folders had been shared previously but were currently only viewable by me, with no link for viewing or editing available. To resolve this, I had to delete each previous shared folder by starting with the deepest sub-folder and working up to the top level. Deleting in any other order prompted a message asking if I wanted to leave the folder instead of deleting it.
Edit: this didn't resolve it. The deleted folder reappeared in the Shared folders.
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