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Joaodobramos's avatar
Joaodobramos
Explorer | Level 4
2 years ago
Solved

Cannot move a folder from the public/shared space to my personal space although I am the Admin

I have a dropbox account shared with a team and I am the admin. I also have the dorpbox app in my laptop where I manage the local and online files. In 2024 suddenly I was unable to create folder in t...
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  • Jay's avatar
    Jay
    2 years ago

    Since the teams space and personal folders are separate, it's no longer possible to move the folders by accident, which would result in a large deletion from the other members' perspective.

     

    To 'move' a folder, you'd need to do as you said, create a folder in your personal folders, and then move or copy the files across. I'd recommend testing this with a single file at first to ensure that it does copy over.

Joaodobramos's avatar
Joaodobramos
Explorer | Level 4
2 years ago

Dear Jay, thank you very much for your reply.

 

I used to be able to do all these actions before, both online and in my laptop. Has anything changed? So I will have to create a folder in my personal folder and then move the files from the public folder to mine, correct?

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Since the teams space and personal folders are separate, it's no longer possible to move the folders by accident, which would result in a large deletion from the other members' perspective.

 

To 'move' a folder, you'd need to do as you said, create a folder in your personal folders, and then move or copy the files across. I'd recommend testing this with a single file at first to ensure that it does copy over.

  • PFSE's avatar
    PFSE
    Helpful | Level 6
    2 years ago

    Except now this is creating duplicates and we cannot MOVE out of a team folder, so files are stuck in one folder now

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey PFSE, sorry to see you're having trouble with the team space.

       

      Can you give us some more details, though?

       

      Which folder is creating duplicates and what kind of duplicates are they?

       

      Also, can you please clarify what you mean by "move out of a team folder"?

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