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Joaodobramos's avatar
Joaodobramos
Explorer | Level 4
2 years ago
Solved

Cannot move a folder from the public/shared space to my personal space although I am the Admin

I have a dropbox account shared with a team and I am the admin. I also have the dorpbox app in my laptop where I manage the local and online files. In 2024 suddenly I was unable to create folder in t...
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  • Jay's avatar
    Jay
    2 years ago

    Since the teams space and personal folders are separate, it's no longer possible to move the folders by accident, which would result in a large deletion from the other members' perspective.

     

    To 'move' a folder, you'd need to do as you said, create a folder in your personal folders, and then move or copy the files across. I'd recommend testing this with a single file at first to ensure that it does copy over.

PFSE's avatar
PFSE
Helpful | Level 6
2 years ago

Except now this is creating duplicates and we cannot MOVE out of a team folder, so files are stuck in one folder now

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey PFSE, sorry to see you're having trouble with the team space.

 

Can you give us some more details, though?

 

Which folder is creating duplicates and what kind of duplicates are they?

 

Also, can you please clarify what you mean by "move out of a team folder"?

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