Your workflow is unique 👨💻 - tell us how you use Dropbox here.
Forum Discussion
Marciadotcom
1 year agoHelpful | Level 6
Cannot move a folder to another folder on Finder- Mac
Hi! I am having trouble when I try to move a folder from my desktop to another folder on Dropbox in my Finder window on my MacBook Air. It says Error-36. I have tried multiple suggestions I've found ...
- 1 year ago
Ok I think it is working now. Sorry for the back and forth! I ended up disconnecting the Icloud storage drive and then reconnecting that. I also redownloaded the Dropbox desktop app and now it seems to work better. I've tested with several folders and they seem to work now. Hopefully this will continue to work okay.
Walter
Dropbox Community Moderator
1 year agoHi there Marciadotcom - sorry to hear you're having issues with this.
Can you please send us a screenshot of the exact error you're getting so that we can have a visual too?
Also, what is your computer's exact OS version and the version and status of the Dropbox desktop app as shown in your menu bar?
Let us know what you find and we'll take it from there, Marcia.
Marciadotcom
1 year agoHelpful | Level 6
Hi, it is Mac OS Monterey 12.5.1. I think the Dropbox is v201.4.5552? I can't really find that info. Now it is not letting me add any files to my Dropbox folder on Finder.
- Marciadotcom1 year agoHelpful | Level 6
- Marciadotcom1 year agoHelpful | Level 6
It is working now. I didn't change anything. I am baffled!
- Nancy1 year ago
Dropbox Community Moderator
Really glad to hear that, Marciadotcom! If you need something else, feel free to give us a nudge.
About Delete, Edit, and Organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!