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HAFPTEAM's avatar
HAFPTEAM
Explorer | Level 4
2 years ago

Cannot Move Certain Files Between Folders on Same Account

My organization uses Dropbox for organizing and categorizing our photos. We import the photos into our Media Inbox folder, then I tag them and sort them into their appropriate subfolders. Occasionall...
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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Can you move other files in general into that specific folder HAFPTEAM? 

 

Have you tried renaming the file before attempting the move by any chance?

HAFPTEAM's avatar
HAFPTEAM
Explorer | Level 4
2 years ago

Yes to both, I just tried moving another file to the same folder and it worked. I've had this same problem with several files, and I did rename the files before attempting to move them. Are there any rules about naming files that could interfere with the move? I've had the problem with files I didn't rename as well, so I always assumed that wasn't the problem. 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    As long as you're utilizing these guidelines you shouldn't bump into any issue HAFPTEAM 

     

    Could you check if your file names contain any special characters perhaps? 

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