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Forum Discussion

Claire W.3's avatar
Claire W.3
Helpful | Level 6
2 years ago

Cannot move shared folder if I am not the owner

I am trying to reorganize my dropbox because I literally have thousands of folders, and I need them to be more logically nested.  This is no problem with shared folders that I own, but I can't move a...
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
Hannah wrote:

... it seems that this behavior is expected for shared folders that are not owned by the person trying to move them.

When did this change, and more importantly, why? It was never like that before as I've moved many shared folders that are owned by other people into a common Shared folder in my Dropbox.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi everyone, hope you’re all doing well. 

 

Here’s what I could find, after checking with the team, as well; to move a shared folder into another shared folder, you must own the file or folder you’re moving and have edit access to the destination folder (also, mentioned here). 

 

However, if the folder you want to move and the destination folder are owned by the same individual, you should be able to move the folder with no issues.

  • Claire W.3's avatar
    Claire W.3
    Helpful | Level 6
    2 years ago
    Hi Nancy,
    I appreciate the response, but this issue has nothing to do with moving a shared folder into a shared folder. It is about moving a shared folder into another normal parent folder that is not shared with anyone. Dropbox should allow this, regardless of who owns the shared folder. But Dropbox gives me an error every time I try to do it.
    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Apologies for the misunderstanding, Claire W.3! My bad. 

       

      If the destination folder isn’t shared with anyone else, then this shouldn’t be happening. 

       

      Can you send me a screenshot of this folder’s icon, as it shows on your Dropbox account, so that I can take a look?

      • Matthew S.50's avatar
        Matthew S.50
        Helpful | Level 5
        2 years ago

        I'm having the same problem, as of sometime during the past week or two. Can't move a folder owned by someone else into a new top-level folder owned by me and shared with nobody.

         

        I get the message "Ask the owner to move this folder. [Name] owns [foldername] and can move it." As if [Name] could somehow move it around within my dropbox folder structure...?

         

        Clearly a bug, and not something that's working as intended, given that the error message suggests something that isn't possible.

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