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Cannot move shared folder if I am not the owner
I am trying to reorganize my dropbox because I literally have thousands of folders, and I need them to be more logically nested. This is no problem with shared folders that I own, but I can't move a...
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorHi everyone, hope youâre all doing well.
Hereâs what I could find, after checking with the team, as well; to move a shared folder into another shared folder, you must own the file or folder youâre moving and have edit access to the destination folder (also, mentioned here).
However, if the folder you want to move and the destination folder are owned by the same individual, you should be able to move the folder with no issues.
Hi Nancy,
I appreciate the response, but this issue has nothing to do with moving a shared folder into a shared folder. It is about moving a shared folder into another normal parent folder that is not shared with anyone. Dropbox should allow this, regardless of who owns the shared folder. But Dropbox gives me an error every time I try to do it.
I appreciate the response, but this issue has nothing to do with moving a shared folder into a shared folder. It is about moving a shared folder into another normal parent folder that is not shared with anyone. Dropbox should allow this, regardless of who owns the shared folder. But Dropbox gives me an error every time I try to do it.
- Nancy
Apologies for the misunderstanding, Claire W.3! My bad.
If the destination folder isnât shared with anyone else, then this shouldnât be happening.
Can you send me a screenshot of this folderâs icon, as it shows on your Dropbox account, so that I can take a look?
I'm having the same problem, as of sometime during the past week or two. Can't move a folder owned by someone else into a new top-level folder owned by me and shared with nobody.
I get the message "Ask the owner to move this folder. [Name] owns [foldername] and can move it." As if [Name] could somehow move it around within my dropbox folder structure...?
Clearly a bug, and not something that's working as intended, given that the error message suggests something that isn't possible.
- Jay
HI Matthew S.50, could you clarify exactly the structure of the folders you're mentioning?
Are they a team folder, shared folder, or a subfolder in either of these locations? Is this a Dropbox Business team or a personal account? Are you a team admin on the team, or a member? Is the owner a team admin?
Hi Nancy , here is a screenshot of the parent folder (not shared with anyone) where I am trying to put a bunch of shared folders:
If this isn't the screenshot that you mean, then please let me know.
I was away from my computer for a week traveling, and I will note that now, suddenly, I am able to copy files into the folder without an error, so something must have changed on Dropbox's end. I have not changed my settings or restarted my computer in the meantime (and the prior issue was happening both on my laptop and within the Dropbox web interface). So I'm not sure what caused the issue in the first place, or how it got resolved, but it does work as expected for me now. It would be great, though, to find out how to prevent this re-occurring in the future. đ
Thanks!
@Claire W.3
I found a solution that works for me for now.
Note: I am using MacOS environment.
1. Im added to a shared folder (A) from someone outside of my organisation2. that folder shows up in my top level DB folders
3. i have created a top level folder called "Shared with me" (B) (no one else has access to this)
4. I move the shared folder (A) (via DB web) to the (B) folder
5. then in Mac "finder" i create and "alias" of (A)
6. i move that alias to the folder in my DB structure that i need it.
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Note: the alias folder will be accessible to everyone within the folder structure you arrange.
For me, we are a small team and do not require folder/file level permissions, so it is easy to manage.
Hope this helps.
