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Claire W.3's avatar
Claire W.3
Helpful | Level 6
2 years ago

Cannot move shared folder if I am not the owner

I am trying to reorganize my dropbox because I literally have thousands of folders, and I need them to be more logically nested.  This is no problem with shared folders that I own, but I can't move a...
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

HI Matthew S.50, could you clarify exactly the structure of the folders you're mentioning? 

 

Are they a team folder, shared folder, or a subfolder in either of these locations? Is this a Dropbox Business team or a personal account? Are you a team admin on the team, or a member? Is the owner a team admin?

Matthew S.50's avatar
Matthew S.50
Helpful | Level 5
2 years ago

Personal account. No "teams" or anything like that as far as I know.

 

Someone invites me to view or edit a folder, or sends me a link to a folder. (I don't know where that folder falls within their own dropbox account structure.) I add it to my own dropbox account, or join the folder, etc.

 

Regardless of the specifics above, the end result of the above is that there's a new shared folder in the top level of my dropbox account. I am not the owner of that folder.

 

What I have always been able to do is then move that folder into a subfolder, so that my top-level doesn't become a disorganized mess. That subfolder itself is unshared, but it contains many other folders shared with other people, some of which I'm the owner of, some of which I'm not. As recently as two weeks ago (or maybe three), I was able to do this, without any problem at all. I'd just drag the new top-level shared folder into the other folder, and voila, it moved.

 

I can no longer do that.

  • Здравко's avatar
    Здравко
    Legendary | Level 20
    2 years ago

    Matthew S.50, Did you try move that folder using Dropbox web? If not, give it a try; it may succeed. 😉

    Good luck.

  • Matthew S.50's avatar
    Matthew S.50
    Helpful | Level 5
    2 years ago

    Tried it via web version today; it didn't work. I get the message "Ask the owner to move this folder. [Name] owns [foldername] and can move it."

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Matthew S.50, if you create a test top level folder in your account, that will be non-shared and won't contain any other shared folders, and try to move the shared folder into that, does it work?

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