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Claire W.3
2 years agoHelpful | Level 6
Cannot move shared folder if I am not the owner
I am trying to reorganize my dropbox because I literally have thousands of folders, and I need them to be more logically nested. This is no problem with shared folders that I own, but I can't move any shared folders where I am not the owner. This is a nightmare, because it means that every folder anyone has ever shared with me remains in my top level dropbox folder and cannot be filed into the relevant subfolder within dropbox. Because I can't find any information about this issue online, I am assuming that my dropbox is not functioning correctly. Hoping someone can help me to fix this issue?
Here is the error message I get when I try to move a shared folder where I am not the owner from my top level dropbox folder to a different subfolder within dropbox (that is not shared with anyone else, in case that is relevant):
Couldn't move folder
To move this folder, try contacting the owner of FOLDER_NAME
If I click on the "more information" link, it just takes me to a generic message about team folders. (Note: These are not dropbox business team folders--they are simply shared folders. I have a regular Dropbox pro account, on Windows 11, desktop version.)
22 Replies
Replies have been turned off for this discussion
- D P11 months agoCollaborator | Level 8
They are not on the same plan.
- Hannah11 months ago
Dropbox Community Moderator
Hey from me as well, d p.
What kind permissions do you have on the folder?
Is it possible that the owner of the folder has set any sharing restrictions? That's what the error suggests.
Have you tried discussing it with them?
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