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GSims's avatar
GSims
Helpful | Level 5
5 years ago
Solved

Can't Apply Organization Policies...

Recently, I have started getting the below error when trying to open Excel to edit.
Can't apply organizations policies Intune service error...
Does any knows how to fix this on an Android Samsung Note10+

  • I solved the problem. It is the problem of excel. So, resetting excel is the solution.

     

    1. Reset Office 365 from excel application.

      Follow the instruction of the page: https://www.compsmag.com/how-to/reset-microsoft-office-apps-in-android/

    2. Open the Dropbox application of the android phone.

    3. Open an excel file saved in Dropbox with excel application.

    4. Excel application instructs to login to dropbox, so login with valid account.

    5. Now, capable read/write the excel file with excel application of android smart phone.

     

    PS. I posetd as hal-ueda before, then I made an account hal_ueda by mistake. Both are me.

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    Thanks for pinging us here Rayknn!

    Can you please send us a screenshot of the error message, so we can check it out?

    Thanks!
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Thanks for the nudge, hal-ueda, and sorry to see you're having trouble.

     

    Did you check out the info in the thread above?
     

    How about this article?

  • hal_ueda's avatar
    hal_ueda
    Explorer | Level 4
    4 years ago

    I solved the problem. It is the problem of excel. So, resetting excel is the solution.

     

    1. Reset Office 365 from excel application.

      Follow the instruction of the page: https://www.compsmag.com/how-to/reset-microsoft-office-apps-in-android/

    2. Open the Dropbox application of the android phone.

    3. Open an excel file saved in Dropbox with excel application.

    4. Excel application instructs to login to dropbox, so login with valid account.

    5. Now, capable read/write the excel file with excel application of android smart phone.

     

    PS. I posetd as hal-ueda before, then I made an account hal_ueda by mistake. Both are me.

  • khaughey64's avatar
    khaughey64
    New member | Level 2
    2 years ago

    Just wanted to confirm, Resetting Office 365 resolves the issue.  Thank you all for the valuable information!

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