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futandrew's avatar
futandrew
Helpful | Level 5
5 years ago

Can't delete a file called vault.dbx-vault

Can't delete a file called vault.dbx-vault This just appeared for no reason, and I cannot delete it. This is under the root folder. 
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futandrew's avatar
futandrew
Helpful | Level 5
5 years ago

Thanks for the reply. Yes, I understand it's a feature. However, there are two vault files on my list. I want to delete one of them. The one that has the file name "vault.dbx-vault" cannot be opened or deleted.

 

Rich's avatar
Rich
Icon for Super User II rankSuper User II
5 years ago
futandrew wrote:

The one that has the file name "vault.dbx-vault" cannot be opened or deleted. 

You can't delete it. The file is required by Dropbox. Just ignore it.

  • Operator_Tank's avatar
    Operator_Tank
    New member | Level 2
    4 years ago

    While this can be ignored, this is something I would consider very user unfriendly and confusing. I just ran into this myself. If this can be technically changed, I would strongly vote for this to be adjusted in future Dropbox versions / updates. Besides even the Help Center entry regarding this is confusing.

  • kohirose's avatar
    kohirose
    New member | Level 2
    3 years ago

    I can't ignore as it always appear in the list. It destructs my brain. It's like an garbage in a clean room. Let us delete. Thank you.

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hey kohirose, sorry to hear about this.

       

      Could you please clarify your device's OS and if you've enabled hidden files to show on your computer perhaps?

       

      Have you set up a Dropbox Vault in the past by the way? 

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