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sjv123's avatar
sjv123
New member | Level 2
2 years ago
Solved

Can't Delete Back Up

Out of the blue, I have a backup from a device I don't even own (Toshiba). And now, for whatever reason I can't delete the back up and thus my Dropbox account is unusable. Any suggestions?
Delete
Dropbox Backup
  • sjv123's avatar
    sjv123
    2 years ago

    Wow, Walter. Thanks for the super quick reply. After several attempts (and without knowing exactly what I did) I was able to delete the back up. 

     

    I also realized the Toshiba device that was the source of the back up was a portable hard drive I connected to my MacBook. I didn’t request it to be backed up but somehow it was.

     

    Thank you again for responding so quickly.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

No worries sjv123 - I'm just glad you're back up and running. 

 

Thanks for keeping me in the loop on this and have a lovely week ahead! 

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