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Forum Discussion
Solved
Can't edit Microsoft files using the mobile app. I'm getting an error, that there was a bug.
Dropbox keeps crashing every time I try and edit a file - it won't open it and after a couple of attempts it says the app has closed because it has a bug
This issue has been fixed on the latest stable release on the Android app 336.2.2.
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorHey Al Fidaa, sorry to jump in here, but where did you send an email? Did you open a ticket with the support team about this?
Can you also send us the screenshot that Walter requested?
Thanks.
I'm unfamiliar with your help centre procedures and thus replied to the email received containing the response from Walter assuming that he'll receive it. Maybe you should develop a more user friendly and efficient response service to issues raised.
I'm unable to send a screenshot of the error message but 2 people have posted the same issue with the screenshot but have received no response or solution to the problem their side. So their solution will become my solution.
Thanks for jumping in Hannah. I hope you can solve our problem.
I'm unable to send a screenshot of the error message but 2 people have posted the same issue with the screenshot but have received no response or solution to the problem their side. So their solution will become my solution.
Thanks for jumping in Hannah. I hope you can solve our problem.
